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Ordered women's shoes but got men's size 11 and no refund
When they showed up they were obviously men's size 11 and wide. Totally wrong. I tried to return them and they said no. They advertise returns are easy but that's a lie. They said I could get $5.99 cash back and the rest as store credit. Then in the fine print it says if you even try the shoes on they count as used and you can't return them. So I'm stuck. They said I could pay to ship them back to China but still no full refund. Just a waste of money.