Charge went through on TikTok Shop but they have no record of it
I saw a store on TikTok Shop called either Awx vtrd livporchcom or Awx vtrd rosvaya. It didn't look like it took me to a different website, so I didn't think there was a problem. At first the charge for $23.99 didn't go through, it got declined for security reasons. That should have been my first sign. But on the third try, the money came out.
I contacted TikTok support about it. They told me they don't have any record of my charge or the store at all.
Useful
Reply
Reporter_LeMxsw
Sign in to contact user
• Feb 14, 2026
Share
Report
Ordered something from TikTok shop and it never arrived
I ordered an item through the TikTok shop. The price was discounted and honestly, too good to be true. The thing shipped from China. They gave me a tracking number, "LXGYL************", and it led to some site called track718.com.
The tracking had a bunch of updates. The last one said my package was delivered on February 12, 2026, at 7:01 in the morning. But it was never delivered. I never got anything.
Useful
Reply
TikTok shop Contacts
If you know any contact information for TikTok shop, help other users by adding it.
Charge went through on TikTok Shop but they have no record of it
I contacted TikTok support about it. They told me they don't have any record of my charge or the store at all.
Ordered something from TikTok shop and it never arrived
The tracking had a bunch of updates. The last one said my package was delivered on February 12, 2026, at 7:01 in the morning. But it was never delivered. I never got anything.