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trysaphire.com Reviews

• Oct 07, 2026

Ordered once and got stuck in a subscription I can't cancel

I tried to order from trysaphire.com one time. Just one order, that's it. But somehow I ended up in some kind of subscription I never agreed to.

I've tried to cancel it multiple times now and nothing works. I keep trying and it just doesn't go through or nobody responds. I sent emails to [email protected] and got nowhere.

They're at 680 S Cache Street in Jackson, WY. I lost $240 total from this. I just wanted one product and now I can't get out of it.

• Aug 12, 2026

Charged twice for an order that never shipped

I ordered something on July 11th from trysaphire.com and I still haven't gotten it. I emailed them on August 2nd and they said they would expedite the shipping. But when I check the Shop app, neither order has even shipped.

Now I see I've been charged twice. I got charged for the first order and then again for a second one, but I never placed a second order. So I'm out $134.16 and I have nothing to show for it. Their address on the site is 680 S Cache Street in Jackson, WY but I don't know if that's even real. I just want my money back or my order.

• May 05, 2026

Ordered saffron gummies and can’t cancel subscription no matter what

I ordered some saffron gummies for my grandson. He ended up being allergic to them so I wanted to cancel my subscription. I looked all over their website but couldn’t find any way to cancel it. I checked a few times.

I sent three emails to [email protected] saying I want to stop the recurring subscription. Never got a single reply back. I’ve been trying to cancel this for the past two charges now and still can’t. They just keep charging me on the 5th of every month. Already lost $135.84.

• Mar 04, 2026

Charged again after I cancelled my subscription

I ordered supplements from trysaphire.com because their site says everything ships from the US. I kept an eye on the tracking and it was actually coming from China. They never mention that anywhere.

I contacted them about it and they said I could cancel my subscription. I asked them to cancel it and to return the first order. Then the next month, they charged me again for another order. They just processed it even though I cancelled.

I’ve tried emailing them multiple times at [email protected] and I get nothing back. No reply. They took over a hundred dollars and just stopped talking.

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