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US Passport and Visa reviews and customer experiences

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US Passport and Visa Reviews

• Feb 13, 2026

Charged $110 for passport renewal paperwork that should have cost $8

I used a third party website for passport and visa to start renewing my passport. It was passport.uspassportandvisa.org. They charged me $110.00 just to input my information and print off the forms to send off.

I got the paperwork in the mail, but there was no receipt. The money came out of my card.

But when I went to the post office, they told me what I got should have only cost $8. I paid over a hundred dollars for nothing.

• Feb 11, 2026

Paid a website to help with a passport and just got a basic form

I got a text about getting a passport help from US Passport and Visa. The website was passport.uspassportandvisa.org and the contact email was [email protected]. They asked for all my basic information for a passport, so I paid them $130.

All they did was send me a digitally filled-out form. That’s it. You can just print that same form for free online yourself. The whole thing made it sound like they would take care of everything for you to get a passport, but they don’t do anything. It’s just a very simple form.

Now I’m unsure what they’re doing with all my personal information. They have addresses, Social Security Number, everything that goes on a passport. It doesn’t feel right.

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