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usapassports.com Reviews

• Aug 27, 2026

Renewed my passport online and lost over $300

I was trying to renew my passport online and did a Google search. This site came up and I thought it was the real government page. It looked legit enough. I gave them all my personal information and paid them over $300.

I didn't realize it was a scam until after I submitted everything. I never got any kind of confirmation or anything that made sense. Just took my money and my info. I'm pretty upset about it. The email they used was [email protected] and I think the address said California but that's probably fake too. I just want people to know this isn't the real passport office.

• Aug 27, 2026

Paid for a passport renewal that turned out to be a third party site

I went online to get a replacement passport. I found this website, usapassports.com, and honestly thought it was the official government site. It looked right. I filled out the whole form—my info, photo, SSN, email, phone, even my parents' names and birth dates. I paid them $187.87 thinking that was the renewal fee.

I got a packet in the mail with my completed form and printed photos. It said I still had to make an appointment at the post office to file everything myself. That's when it hit me that this wasn't the real passport agency. I just gave all that personal information to some random company. I'm pretty worried about what they might do with my Social Security number and everything else. The phone number on their site is (855) 500-0403 and their address is a PO Box in Pacoima, CA. I never got an actual passport from them, just a stack of papers I could have done myself for free.

• Aug 23, 2026

Passport website took my money and never sent anything

I was trying to file for a passport and used their website. It looked legit enough at the time. I paid them 187 dollars and that was it. Never got any confirmation email or anything after that.

I waited a few days and tried calling the number on the site but nobody ever answered. Then I tried emailing them and still nothing back. I realized pretty quick this was a scam. I just want my money back but I don't even know who to contact at this point. The site is still up which is frustrating.

• Aug 22, 2026

Website pretending to be passport office took my info

I found this site usapassports.com thinking it was the official government page for getting my passport. They took all my personal information and charged me way more than the real fee. I paid them $183.55 and thought everything was fine.

Then I realized it was fake. I had to go to the post office and do the whole real process over again. That cost me another $400 on top of what I already lost to this website. They asked for my info and I just gave it to them. Now I don't know what they're going to do with it. They even emailed me from [email protected] like it was legit. I'm just out all this money and my personal information is out there somewhere.

• Aug 21, 2026

Paid $236 for forms I could have printed myself

I'm getting ready to travel overseas and needed a new passport. I found usapassports.com and thought I was applying for an expedited passport through them. I put in all my info online, including my social security number and birthdate, and paid them $236.47.

Instead of a passport, I got a FedEx package with my application already printed out and my digital photo attached to it. That was it. I went to my passport appointment at the USPS and they told me this company just takes your money to print out the form for you. You can do the exact same thing for free on the State Department website.

So now I'm out the money and still have to pay again for the actual passport. They have a phone number (855) 500-0403 and email [email protected] but I didn't bother calling them. What's the point.

• Aug 11, 2026

Mistakenly went to a passport website that seemed off

I was trying to get a passport and somehow ended up on this site, www.usapassports.com. I thought it was the official one but it just didn't feel right. The whole thing seemed like phishing to me. I didn't give them any money, thank god, but I'm worried I might have clicked something I shouldn't have.

The site just looked kind of off. I didn't put in any personal info or anything like that. Just wanted to put this out there so no one else makes the same mistake. I'm in the US and just trying to get my passport sorted, not fall for some fake site.

• Aug 04, 2026

Paid for a passport renewal that wasn't a government site

I was trying to renew my 6 year old sons passport and I was in a hurry to get it done. I found this website usapassports.com and it looked official enough so I put in all his personal information and paid them. The total came to $662.37.

It wasn't until after I hit submit that I realized this wasn't a government website at all. I was rushing and didn't check the URL close enough. Now I'm out all that money and I still don't have his passport renewed. I tried contacting them at [email protected] but I haven't gotten anywhere. They have an address listed in Cushing, IA and a phone number (833) 350-8002 but I don't trust that any of it is real. Just wanted to warn others I guess.

• Jul 22, 2026

Paid too much for passport renewal on a fake website

I needed to renew my passport so I just Googled it and this site came up. I guess they advertise or something. Thanks a lot, Google. :-(

Anyway I paid for it and it was like $328. It seemed like a lot. So I searched what it was supposed to cost and found out there’s only one real place to get passports renewed and it wasn’t the one I used. Now I have to figure out how to make sure they don’t do anything scary with all my personal info I gave them. :-(

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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