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Vehicle Service Department Reviews

• Feb 10, 2026

Kept getting mail about my car warranty saying I had to call them

I keep getting these mailings from something called the "Vehicle Service Department." There's no return address on them. They say that to continue my warranty I need to call them at 1-888-413-6075.

The card even has details about my new used car I bought from Lexus in Alexandria, VA. It says if I don't call and activate a service contract on my vehicle, I'll be financially liable for all the repairs. It just feels off. I never asked for this and the whole thing doesn't make sense.

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