I ordered something from an ad I saw on Snapchat. The website was Velnovae.com. I never got my items. They kept saying they resent it but nothing was ever sent to begin with.
They said they would refund me but they haven't. The only thing they tried to do was give me an $8 refund but that was only after I made threats. I lost $48.50. Their email is [email protected] and phone number is 1(916) 705-7635. Still waiting on my money or the stuff I ordered.
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Reporter_28vrr9
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• Jun 19, 2026
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Ordered outfits from Velnovae and never got them
I ordered 2 different sets of outfits from Velnovae.com. One was a 10 piece set of sun dresses with attached shorts and the other was a 10 piece short sets. Cost me 51 dollars.
They said they delivered them on 6/13/2026 but I have a ring camera and no packages were ever delivered before the 13th or after that. They gave me tracking to track my shipment supposed to be delivered by CCE Freight Company but the phone number they gave, email address and website for them did not work at all, just said invalid. I still have the order number and all tracking documents to prove it. Do not order from them you will never get your stuff. Its a scam.
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Reporter_RUNTsH
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• Jun 08, 2026
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Ordered rompers that never showed up even after they said delivered twice
I ordered a 10 pack of rompers for $25 from their website velnovae.com. Got charged and got a shipping number from some foreign shipping company. Tracked it for a whole month and on 5/22/26 it finally said delivered. But nothing was here. I ordered on 4/18/26.
So I emailed them at [email protected] since thats the only contact they give. They said they would resend the package so I said okay. Then it said delivered again and still no package. I lost $30.98 total.
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velnovae.com Contacts
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Ordered from Snapchat ad and never got anything
They said they would refund me but they haven't. The only thing they tried to do was give me an $8 refund but that was only after I made threats. I lost $48.50. Their email is [email protected] and phone number is 1(916) 705-7635. Still waiting on my money or the stuff I ordered.
Ordered outfits from Velnovae and never got them
They said they delivered them on 6/13/2026 but I have a ring camera and no packages were ever delivered before the 13th or after that. They gave me tracking to track my shipment supposed to be delivered by CCE Freight Company but the phone number they gave, email address and website for them did not work at all, just said invalid. I still have the order number and all tracking documents to prove it. Do not order from them you will never get your stuff. Its a scam.
Ordered rompers that never showed up even after they said delivered twice
So I emailed them at [email protected] since thats the only contact they give. They said they would resend the package so I said okay. Then it said delivered again and still no package. I lost $30.98 total.