Ordered sneakers in January, still waiting, no one answers
I ordered sneakers on January 15th. Got an email from the vendor saying the item is delayed but would be delivered in the beginning of February. I contacted the "support" email multiple times, but have not heard back. Followed the tracking link and supposedly the package has been held up or seized in customs. The last update is from March 1, which is in Chinese and I had to translate it to English in Google to mean "Awaiting Approval". It is now April 21st, so I filed a disputed charge with my credit card company. The money came out, $54.90. Their phone number is (260) 250-2693 and the website is versaine.com.
Useful
Reply
Reporter_wqJMM6
Sign in to contact user
• Feb 24, 2026
Share
Report
Ordered shoes from Versaine, got a tracking number but never received them
I clicked on an ad and ordered shoes from Versaine. I got a confirmation email and a tracking number. It showed the item left China, but it's been almost six weeks now and the shoes still haven't arrived. I emailed their support address, and the only response I get is "thank you for your patience." This feels like a complete scam. I'm out almost $58.
Useful
Reply
Versaine Contacts
If you know any contact information for Versaine, help other users by adding it.
Ordered sneakers in January, still waiting, no one answers
Ordered shoes from Versaine, got a tracking number but never received them