Ordered boots from a TikTok ad and they never came
I saw an ad on TikTok for some boots and I ordered them. The total was $52.46. I got a tracking number and everything, and it even said the package was delivered. But I never got any boots.
I tried emailing the company from the ad to ask where my order was. I sent more than one email. Nobody ever wrote back to me. It’s just my money gone and no boots and no way to get an answer. The tracking says delivered but I never got anything.
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Reporter_zLKrHn
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• Feb 21, 2026
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Ordered merchandise in December, tracking says delivered but I never got it.
I ordered over $50 in merchandise from Tiktok in December of 2025. I kept checking the tracking for the location and it never showed anything. It finally just said “delivered” but I never received anything.
I emailed them in January of 2026. They told me they would resend my order at no extra cost. So I checked the new tracking number. It showed nothing more than “pending” or “arrived to destination facility.” I checked again in middle February and magically it showed “delivered” on the very same day it arrived at a separate sorting center. That doesn’t make any sense.
I reached out to customer service again with screenshots. I’m still waiting for a reply.
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Reporter_FwerDp
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• Feb 17, 2026
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Kept getting charged for a cologne I bought on TikTok
I bought a bottle of cologne through TikTok back in May. I did get the product, but then I started getting these recurring charges. They started in June and they're still going on now.
I looked into it and found out there's a bunch of other people saying TikTok has scams like this. The charges just keep coming out. I paid $360 already from all these charges since June. It doesn't make any sense.
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Reporter_sqTAof
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• Feb 10, 2026
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Saw a fake ad on TikTok and lost almost $80
I saw this ad on TikTok. It was for something I wanted to buy. I clicked it and went through the process to pay. It took $79.55 from me.
After that, nothing. No order confirmation, no tracking, nothing. The whole thing just disappeared. I looked up the address they had, which was 2010 14th St in Boulder, CO. It didn't make sense and felt off.
I'm out the money and I never got what I paid for. It was a scam ad right on TikTok.
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Reporter_26MXW5
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• Feb 05, 2026
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Ordered jogger suits, never got a confirmation or the items
I placed an order on January 22nd, 2026, around 6:55 in the morning. It was for six sets of jogger suits. The site gave me a confirmation code, #nyleva260122205347209, but I never got an email saying the order was placed or shipped. Nothing.
Now it's February 3rd, 2026, and I tried to check the website today. The browser wouldn't even let me search the site. My card was charged $34.99. I tried the phone number listed, (314) 391-1895, and the email, [email protected], but there's just no way to get through. It feels like the whole thing just vanished after they took the money.
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Reporter_zJnp3Y
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• Feb 05, 2026
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Ordered pants from a site on TikTok, never got them
I ordered some pants from a site I saw on TikTok. It was 8 pants for $29.90, plus tax. I never received them. Their tracking link said it was delivered by FedEx.
I sent an email about it. They said they would resend a new package. Same exact thing happened again. The tracking said delivered. Nothing ever arrived.
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Reporter_Xw4jFf
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• Feb 05, 2026
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Ordered through TikTok, tracking said delivered but nothing arrived
I placed an order through TikTok and paid using Apple Pay. I never got a confirmation email, so I contacted the company. They sent me tracking information.
I tracked the package the whole way from China to California. Then the tracking said it was delivered. I went to check and nothing was there. Nothing showed up.
I contacted the company again and told them what happened. I proved that I paid for the item. After that, I never heard back from them. I’ve tried contacting them several more times since then, and they just will not answer.
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Ordered boots from a TikTok ad and they never came
I tried emailing the company from the ad to ask where my order was. I sent more than one email. Nobody ever wrote back to me. It’s just my money gone and no boots and no way to get an answer. The tracking says delivered but I never got anything.
Ordered merchandise in December, tracking says delivered but I never got it.
I emailed them in January of 2026. They told me they would resend my order at no extra cost. So I checked the new tracking number. It showed nothing more than “pending” or “arrived to destination facility.” I checked again in middle February and magically it showed “delivered” on the very same day it arrived at a separate sorting center. That doesn’t make any sense.
I reached out to customer service again with screenshots. I’m still waiting for a reply.
Kept getting charged for a cologne I bought on TikTok
I looked into it and found out there's a bunch of other people saying TikTok has scams like this. The charges just keep coming out. I paid $360 already from all these charges since June. It doesn't make any sense.
Saw a fake ad on TikTok and lost almost $80
After that, nothing. No order confirmation, no tracking, nothing. The whole thing just disappeared. I looked up the address they had, which was 2010 14th St in Boulder, CO. It didn't make sense and felt off.
I'm out the money and I never got what I paid for. It was a scam ad right on TikTok.
Ordered jogger suits, never got a confirmation or the items
Now it's February 3rd, 2026, and I tried to check the website today. The browser wouldn't even let me search the site. My card was charged $34.99. I tried the phone number listed, (314) 391-1895, and the email, [email protected], but there's just no way to get through. It feels like the whole thing just vanished after they took the money.
Ordered pants from a site on TikTok, never got them
I sent an email about it. They said they would resend a new package. Same exact thing happened again. The tracking said delivered. Nothing ever arrived.
Ordered through TikTok, tracking said delivered but nothing arrived
I tracked the package the whole way from China to California. Then the tracking said it was delivered. I went to check and nothing was there. Nothing showed up.
I contacted the company again and told them what happened. I proved that I paid for the item. After that, I never heard back from them. I’ve tried contacting them several more times since then, and they just will not answer.